Khelar Ghor Privacy Policy — Your Data, Our Responsibility
Khelar Ghor believes your personal information belongs to you. This Privacy Policy clearly sets out what data we collect, why we collect it, how we use it, and what we do to keep it safe.
How We Protect Your Privacy
The Core Pillars of Data Protection at Khelar Ghor
SSL Encryption
Every transaction and data exchange is secured with 256-bit SSL encryption. No third party can read or steal your information.
No Data Selling
Khelar Ghor never sells your personal information to third parties. Your name, phone number, and email will never be shared with anyone.
Account Security
Your account is protected through two-factor authentication (2FA) and regular security audits. You will receive immediate alerts for any unusual login attempts.
Right to Delete Your Data
You can request deletion of your account and stored data at any time. Unless legal obligations apply, we will complete the process within 30 days.
Regular Security Audits
Our security team conducts regular penetration testing and vulnerability assessments to keep your data protected at all times.
Marketing Opt-Out
You can unsubscribe from promotional emails or SMS messages at any time. We respect your preferences and will not send you unwanted communications.
Introduction
Khelar Ghor (khelarghor.net) is a trusted online betting and gaming platform. We understand how important your privacy is, so this Privacy Policy sets out clearly — what data Khelar Ghor collects, why it collects it, and how it is used.
This Privacy Policy applies to the Khelar Ghor website, mobile app, and all other services. By using the Khelar Ghor platform, you are deemed to have accepted the terms of this Privacy Policy.
We handle your data in accordance with applicable laws in Bangladesh and international data protection standards. We are grateful for the trust you place in Khelar Ghor and are committed to maintaining it.
Data Collection
Khelar Ghor collects information from you in several ways — either directly provided by you or automatically gathered as you use our platform.
Information you provide directly:
| Data Type | When It's Collected | Why It's Needed |
|---|---|---|
| Full Name | At registration | Identity Verification & KYC |
| Date of Birth | At registration | Age Verification (18+) |
| Email Address | At registration | Account Communications |
| Mobile Number | At registration | OTP Verification & Contact |
| Address | At registration or KYC | Identity Verification |
| National ID / Passport | For KYC Verification | To verify identity and age |
| Payment details (bKash/Nagad number) | On Deposits/Withdrawals | Transaction Processing |
Automatically Collected Information:
- Device Information: Your phone or computer's model, operating system, and browser type.
- IP Address: To approximate the location of your internet connection.
- Usage Data: Which pages you visited, how long you stayed, and which games you played.
- Cookies & Tracking Data: To improve your platform experience (details below).
Purpose of Data Use
Khelar Ghor does not use your data for any unnecessary purpose. We use it solely for the specific purposes outlined below:
- Account Creation & Management: To complete your registration, keep your login secure, and send you account-related updates.
- Service Delivery: To facilitate betting, gaming, deposits, and withdrawals.
- Identity Verification (KYC): To prevent fraud and maintain the security of the platform.
- Customer Support: To respond to your complaints or inquiries.
- Promotional Communications: To keep you informed about bonuses and offers, where you have given your consent.
- Legal Obligations: To comply with directions from government or regulatory authorities.
- Platform Improvement: To analyze user experience and improve our services.
Data Storage & Security
Khelar Ghor stores your data on secure servers and follows the highest industry security standards. The key elements of our security framework are:
- 256-bit SSL/TLS Encryption: Every data exchange takes place over encrypted channels.
- Data Encryption: Sensitive data stored on our servers — including passwords and payment details — is kept in encrypted form.
- Access Control: Only authorized personnel have access to specific data.
- Regular Backups: Regular backups are performed to minimise the risk of data loss.
- Security Audits: Regular security audits are conducted by external experts.
Data Retention Period: We retain your data for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is permanently deleted.
Cookie Policy
Khelar Ghor's website uses cookies — small text files stored in your browser that help enhance your browsing experience.
Types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | Until end of session |
| Performance Cookies | Analyzing page load times and usage patterns | 30 days |
| Functionality Cookies | Remembering your language preference and settings | 1 year |
| Analytics Cookies | Understanding and improving site usage | 6 months |
You can disable cookies from your browser settings. However, disabling essential cookies may cause certain features of the site to not work properly.
Sharing Information with Third Parties
Khelar Ghor does not generally share your information with third parties. However, limited disclosure may be necessary in the following circumstances:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions. These companies are governed by their own privacy policies.
- KYC Verification Services: Approved third-party services may be used for identity verification. They only receive the information required to complete the verification process.
- Law Enforcement: We may be required to share information with the relevant authorities in response to a court order or legal obligation.
- Fraud Prevention: Certain information may be shared with relevant authorities to help detect fraud or money laundering.
Your Rights
As a Khelar Ghor user, you have the following rights over your personal data. To exercise any of these rights, email us at support@khelarghor.net.
Right to Access
You may request to know what information we hold about you.
Right to Correct Your Data
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You can request that your data be deleted, provided there are no legal obligations requiring us to retain it.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Right to Data Portability
You can request a copy of your data in a readable, portable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise any of the rights listed above, contact our support team. We typically process your request within 30 business days.
Minor's Privacy
Khelar Ghor is strictly off-limits for anyone under 18. We do not knowingly collect information from minors. Date of birth is verified at registration, and ID documents may be requested in cases of suspected underage access.
If a minor registers by mistake and we become aware of it, the account will be closed immediately and all associated data will be deleted. If you believe your child has created an account, please contact us.
Policy Changes
Khelar Ghor may update or revise this Privacy Policy at any time. For significant changes, we will notify you via your registered email and update the "Last Updated" date at the top of this page.
Continuing to use Khelar Ghor after any changes have been made means you accept the updated policy. We recommend checking this page periodically so you always know how we handle your data.
Contact
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team is always ready to respond to your message.
- Email: support@khelarghor.net
- Support: 24/7 Live Chat (available after logging into the platform)
- Response Time: Responses are typically sent within 24–48 hours.